Effective Date: [20 May, 2023]

 This Privacy Policy ("Policy") elucidates the methodology employed in the collection and processing of your personal data. Throughout this Policy, "we," "us," or "our" refer to chcopy.com, the premier data controller. 

 It is of paramount importance that this Policy is meticulously perused in conjunction with other privacy notices or fair processing notices that may be presented on specific occasions when personal data is collected or processed. This Policy acts as a supplementary document and does not supersede such notices.

 We retain the prerogative to amend this Policy, the amended terms of which shall become effective automatically after a 30-day period from their posting. Material changes to this Policy shall be conveyed via email.

 We hold in high regard the privacy rights of our visitors and recognize the significance of preserving the data collected about them. This policy expounds on the methods through which we gather, store, and harness the personal data provided by you.

 For individuals below 18 years of age, it is imperative to apprise a parent or guardian of our privacy policy, thereby eliciting their concurrence before registering, subscribing, or placing an order with us.

 Collection of Personal Data and Modalities

Solely data requisite for the provision of our services is gathered. During your perusal or patronage of chcopy.com, we collect the ensuing data:

  • Personal data essential for the fulfillment and dispatch of your purchase, encompassing name, billing and shipping addresses, payment details, mobile number, telephone number, and email address.
  • Email address to facilitate order confirmations and communications.
  • Telephone number to facilitate contact in case of issues.
  • Email address during registration for trial subscriptions.
  • Registration data, inclusive of name, email address, password, country, and IP address.
  • Supplementary data to facilitate resolution of queries pertaining to orders, deliveries, payments, and sundry matters.
  • Browsing data, including visited pages and interactions.
  • Marketing-oriented data for customers or as per consent.
  • Data shared for gift or friend-related transactions.
  • Recorded calls for training and prevention of fraud.

Cookies and Tracking

Cookies are utilized to gather information regarding your utilization of our online services. These small files are sent to your computer or device, and upon revisiting our site, we can access them. Cookies aid in recollecting your identity and other visit-related particulars.

 Utilization of Personal Data

The utilization of your data conforms to applicable privacy laws and aligns with the delineated purposes within this policy, forms, terms, and conditions:

 Provision of products, services, or requested information.

  • Personalization of your shopping experience.
  • Multiple functions, including accounting, billing, security, marketing, and legal obligations.
  • Sharing of data with affiliated entities, partners, and third parties.
  • Enhancement and analysis of online services.
  • Solicitation of feedback and testimonials.
  • Processing of submitted comments and reviews.
  • Administration of mobile services.
  • Interaction on third-party social media platforms.
  • Customer surveys and analytical endeavors.
  • Compliance with legal requisitions.
  • Sharing of Personal Data

 Collaboration with Group companies, partners, and third parties entails sharing data for diverse objectives, including marketing, research, analytics, and adherence to legal mandates.

 Data Processing Outside EEA

By furnishing personal data, you accord consent for its processing outside the European Economic Area (EEA), underpinned by adequate safeguards ensuring the protection of your rights.

 Marketing Opt-In and Opt-Out

Opt-in or opt-out options for receiving marketing updates through various channels are extended. Mechanisms for unsubscribing from services and updates are always provided.

 Safeguarding Your Data

We diligently maintain safeguards to fortify the security, integrity, and privacy of the information you entrust to us. Our technology and security policies are in alignment with prevailing privacy laws.

 Links to Other Websites

Hyperlinks to third-party websites are embedded within our online services. These websites are governed by their own privacy policies, and we disclaim responsibility for their practices.

 Complaints

This Policy may undergo periodic updates. Please consult it whenever you provide personal data or interact with our website.

 Your confidence in entrusting us with your personal data is greatly appreciated. Upholding your privacy is of paramount significance, and we are unwavering in our commitment to its preservation.